Privacy Policy
Last updated: March, 2026
Eclipse Golf provides development services focussed on helping golfers improve their golf performance. Any information that is collected online is used solely for the purpose of better servicing our customer’s online experience.
We’ve detailed below when, how and why we collect the data, the limited conditions under which we may disclose it to others and how we keep it secure.
Cookies In Use on This Site
Cookies and how they Benefit You
Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites.
Our cookies help us:
- Make our website work as you'd expect
- Remember your settings during and between visits
- Improve the speed/security of the site
We do not use cookies to:
- Collect any personally identifiable information (without your express permission)
- Collect any sensitive information (without your express permission)
- Pass data to advertising networks
- Pass personally identifiable data to third parties
- Pay sales commissions
You can learn more about all the cookies we use below.
Granting us permission to use cookies
If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.
More about our Cookies - Website Function Cookies
Our own cookies
We use cookies to make our website work including:
- Remembering if you have accepted our terms and conditions.
- Remembering if we have already asked you certain questions (e.g. you declined to use our app or take our survey)
There is no way to prevent these cookies being set other than to not use our site.
Third party functions
Our site, like most websites, includes functionality provided by third parties. A common example is an embedded YouTube video. Our site includes the following which use cookies:
Disabling these cookies will likely break the functions offered by these third parties.
Turning Cookies Off
You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies. Doing so however, will likely limit the functionality of ours and a large proportion of the world's websites as cookies are a standard part of most modern websites.
It may be that your concerns around cookies relate to so called "spyware". Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive.
Analytics
Website analytics
We use Google Analytics to collect information about how you interact with our website or mobile applications, including what pages you visit, what site you visited prior to visiting our website, how much time you spend on each page, what operating system and web browser you use and network and IP information. We use the information provided by these tools to improve our Services. These tools place persistent cookies in your browser to identify you as a unique user the next time you visit our website. Each cookie cannot be used by anyone other than the service provider (eg: Google for Google Analytics and FaceBook). The information collected from the cookie may be transmitted to and stored by these service partners on servers in a country other than the country in which you reside. Though information collected does not include personal data such as name, address, billing information, etc., the information collected is used and shared by these service providers in accordance with their individual privacy policies.
Mailing Lists – how we collect your data and how we use it
Our Mailing list is made up currently from two different sources:
1.If you are a customer who has booked in for a session
2.If you have signed up to our newsletter via the website
When we book a customer in for a session we collect information that will help us prepare better for the services we provide both before, during and after sessions – these are things like golf handicap, dexterity, height, age, gender, hand size, wrist to floor, play frequency, current equipment information, courses you play and other golf performance related data. We also collect an email address and a telephone number for on-going communication about the service including to re arrange if necessary and to check in with you to see how any purchase or amendments to your golf game or equipment are going.
The individual information such as that listed above helps us personalise the communication and aids our recall with the details specific to you so any communication is informed and relevant.
We also collect email addresses through our newsletter subscription available on our website www.eclipse-golf.co.uk.
We utilise your email address, obtained through both these means of collection, to send you updated information, videos, offers and newsletters that we believe will be of value to you.
Third Parties
For legitimate reasons, we use third-party IT service providers to support our business:
123Reg - This service provider services our main www.eclipse-golf.co.uk website. We use this provider to promote our business online and to deliver our newsletter and other marketing based emails from us, when and if applicable. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our communications. We are happy that their privacy policies are compliant. You may view the 123Reg privacy policy here.
AppointmentCore - This service provider is a cloud-based automated scheduling platform designed to streamline appointment booking for Eclipse Golf. Eclipse Golf only uses AppointmentCore for appointment bookings. When booking an appointment with Eclipse Golf, AppointmentCore does collect some personal information however, they emphasise in their privacy policy that they will never initiate contact with Eclipse Golf's customers. You may view the AppointmentCore privacy policy here.
Stripe - This service provider is a comprehensive financial technology company that provides payment processing software and APIs for internet businesses. It enables companies to accept credit cards, digital wallets (like Apple/Google Pay), and bank transfers in 135+ currencies, acting as a secure intermediary between customers, banks, and merchant accounts. You may view the Stripe privacy policy here.
Keap (Thryv) – This service provider allows Eclipse Golf to deliver our general and marketing based emails. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our communications. You may view the Keap (Thryv) privacy policy here.
Trackman - This service provider includes hardware and software that allows us to measure and save a customer’s club and ball dynamic data during an appointment. We input your email into the Trackman software in order to save your performance data in your Trackman file and to enable us to share your results with you easily when applicable. You may view the Trackman privacy policy here.
my-pro - This service provider is a performance development website for golfers that allows Eclipse Golf and you to track your overall development progress. It requires us to invite you to join, or you may voluntarily sign up by going to their website. You can view the my‐pro privacy policy here.
You can unsubscribe to general mailings or newsletters at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection officer Michael Jennings.
Access to your personal information
You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer, Michael Jennings at enquiries@eclipse-golf.co.uk
Contact Us
If you have any questions, concerns or complaints about our Privacy Policy, our practices or our Services, you may contact our Office orthe DPO by email at enquiries@eclipse-golf.co.uk. In the alternative, you may call us on 01293 223 038.
Data Protection Authority
You may also direct questions or complaints in respect of how we handle your Personal Data to the Information Commissioner’s Office.
www.ico.org.uk
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Phone: 0303 123 1113
